Due to inclement weather and Air Traffic Control restrictions, customers traveling to, from, and/or via Chicago, IL on June 20-23, 2021 may experience flight delays, diversions, and/or flight cancellations.
Passengers traveling to, from, and/or have a connecting flight through Chicago, IL are requested to re-confirm their flights directly with the airlines prior to departure.
Airports affected by operational conditions that may be included in your airline’s policy: Chicago-Midway (MDW); Chicago-O'Hare (ORD).
If you need to change your flight: Many airlines currently have flexible rebooking options that allow changes to your reservation free of charge. For those who have a reservation with any restrictions, the airlines may announce additional flexible policies due to the weather. Please use the below link to review their individual policies, to check your current flight status, or you may contact your respective airline directly:United Airlines
Due to construction work causing temporary airport closures, customers traveling to, from, and/or via Lisbon, Portugal from June 07-July 10, 2021 during the period of 23:30-05:30 local, Monday-Friday, may experience flight time schedule changes and/or flight cancellations.
Passengers traveling to, from, and/or via Lisbon-Humberto Delgado Airport (LIS) are requested to re-confirm their flights directly with the airlines prior to departure.
For more information and to check your current flight status, please review the below links:Lisbon Airport EasyJet SATA-Azores Airlines TAP Air Portugal Vueling Airlines
Effective June 03, 2021, Air Serbia will be using Terminal 1 at John F. Kennedy International Airport in New York City for landing and takeoff, instead of Terminal 4, where the aircraft of the Serbian national airline have been landing since 2016. With this change, Air Serbia will join the biggest international airlines serving New York City in Terminal 1. Please review the following statement by Air Serbia:
"After recently introducing the latest addition to our fleet, the new Airbus A330 which we use on flights to New York, and significantly improving the service, we are extremely pleased that, on this occasion, we will contribute to an even better travel experience for our passengers. Soon, they will be able to enjoy more space and smaller crowds, and once the reconstruction is finished, Terminal 1 will offer them numerous benefits," said George Petković, VP Americas, Air Serbia.
For more information and to check your current flight status, please review the below links:Air Serbia: Announcement Air Serbia: Flight Status
Effective June 15, 2021 and until further notice, Philippine Airlines is required to move their flights departing and arriving at Los Angeles to the new Midfield Satellite Concourse (MSC) of the Tom Bradley International Terminal (TBIT) at Los Angeles International Airport (LAX). The MSC gates are in a separate concourse that is connected to the main TBIT area by an underground tunnel. Please review the following:
- No change in Check-in or Arrivals location: All departing PAL passengers will check in at the TBIT, and all arriving PAL passengers will claim baggage and clear immigrations and customs at the TBIT, in the same areas as PAL uses today.
- Additional walk time is needed to and from the new aircraft gates: Please allow at least 20 minutes additional time to walk to your departure gates at the MSC. From the TBIT main concourse, after clearing security, passengers will need to access the tunnel walkway via escalators, elevators and moving walkways.
- Alternative transportation: There will be terminal transfer vehicles (similar to golf carts) available for passengers who are unable to walk the full distance; accessible via elevators and escalators from the TBIT main concourse. Please allow extra time in case of limited availability of these transfer vehicles. Passengers using wheelchairs will also need to take the elevators.
- Limited shops and services: Please note there are limited shops and food service facilities at the MSC; please plan on completing your shopping and dining needs at the TBIT main concourse pre-departure area, before proceeding to the MSC for boarding.
PAL will continue to pursue all available remedies to move their gate operations back to the main TBIT concourse. Please continue to monitor PAL's website for any new information and to check your current flight status using the below links:Philippine Airlines: Announcement Philippine Airlines: Flight Status
Due to the global Coronavirus outbreak (COVID-19), specific entry restrictions and travel advisories have been enforced. Many airlines have created flexible policies to allow changes to your current flight bookings free of charge. Please visit our dedicated site "COVID-19: Airline Travel Waivers" below to review your airline’s current travel advisories, operational updates, and restrictions due to this pandemic.
Some airlines are requiring passengers to complete Health Declaration forms, to be filled out at the airline's check-in counter. Please allow extra time at the airport, prior to your departure, to complete these forms.
Recently, the U.S. State Department has added about 100 new countries to its "Level Four: Do Not Travel" advisory list due to a "very high level of COVID-19." The State Department now lists about 131 countries at Level Four out of about 200 countries in total. Customers planning or scheduled to travel abroad are strongly encouraged to review the "U.S. State Department-Travel Alerts" link below.
For more information on COVID-19, testing and restrictions, please reference the below links:COVID-19: Airline Travel Waivers Entry Restrictions by Country COVID-19 Tracker World Health Organization US Homeland Security GOV.UK U.S. State Department-Travel Alerts
We have received an official statement from Philippine Airlines regarding recent unverified reports. PAL management and stakeholders continue to work on a comprehensive recovery and restructuring plan that will enable PAL to emerge financially stronger from the current global crisis and PAL will announce any disclosures once any details are finalized.
PAL flights and operations will not be affected and PAL plans to increase their international and domestic flights as the market recovers as COVID-19 travel restrictions are lifted.
Customers with future travel on PAL are requested to re-confirm their flights and reservation status directly with the airline prior to departure.
For more information and local/international contacts for PAL, please review the below links:Philippine Airlines Philippine Airlines: Contact Us
Following measures announced by the Canadian government, Air Transat has suspended all their regular flight operations from January 31 to July 29, 2021.
If you have an upcoming flight booked, Air Transat currently has a Covid policy in-place waiving their change and cancellation fees. Changes and cancellations can be made online referencing the “Manage My Booking” link below. **Note: you’ll need to have your Air Transat confirmation number handy to look up your reservation.
For more information, please review the below links for Air Transat and the Canadian government.Canadian Government Air Transat: Manage My Booking Air Transat: Contacts Air Transat: FAQ
Porter Airlines supports the efforts of the Canadian, U.S. and global authorities and will continue aligning its approach with the public health response and government advisories and will keep working to prepare for resumption of service. However, with quarantine measures, customer demand, the continued closure of the Canada-US border and the Atlantic travel bubble which have impacted Porter Airlines to extend their restart date until August 03, 2021.
If you have an upcoming flight booked, Porter Airlines has waived change and cancellation fees for all their flights. Changes and cancellations can be made online referencing the “Manage My Booking” link below. **Note: you’ll need to have your Porter Airlines confirmation number handy to look up your reservation.Porter Airlines- Announcement: Porter Airlines- Manage My Booking:
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