Travel Alert – China : Wahan Corona Virus Advisory

Due to the spared of Novel Corna virus in wahan Passengers holding CI/AE valid tickets with confirmed bookings to/from Wuhan and departure date on/before 31MAR20, must file applications on/before 31MAR20. b. Passengers together with their companions holding CI/AE valid tickets with confirmed bookings to/from China/Hong Kong except Wuhan and departure date on/before 31MAR20, must file applications attached with hospital diagnosis certificates which state pneumonia or respiratory syndrome on/before 31MAR20.

Passengers traveling to, from, and/or have a connecting flight through China are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:

China Airlines China Southern Airlines Cathay Pacific Hainan Airlines United Airlines China Eastern Airlines American Airlines Malaysia Airlines
Travel Alert – Iraq & Iran: Security Advisory from January 08, 2020

Due to the current security situation, customers traveling to, from, via, and/or have a scheduled flight over Iranian/Iraqi airspace from January 08, 2020 may experience flight delays, diversions, scheduled flight time changes, and/or flight cancellations.

Passengers traveling to, from, have a connecting flight through Iraq or Iran (all airports), or a scheduled flight over Iranian/Iraqi airspace are requested to re-confirm their flights directly with the airlines prior to departure.

Please use the below links to review updated information or to check your current flight status:

Air Canada Emirates Finnair Gulf Air KLM Lufthansa Malaysia Airlines Royal Jordanian
Travel Alert – Ernest Airlines: To Suspended all Flight Operations from January 13, 2020

The Civil aviation regulator ENAC are to suspend the operating licence of carrier Ernest Airlines from January 13, 2020. Ernest Airlines has stated and insists the suspension is “temporary” and that its licence can be restored once it demonstrates compliance with current legislation.

Customers holding a booking with Ernest Airlines with travel from January 13, 2020 and beyond are requested to re-confirm their flights, reservation status, and refund options directly with Ernest Airlines prior to departure.

For more information or assistance, please reference the links below:

Ernest Airlines: Statement Ernest Airlines: Contacts

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