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FAQ - Frequently Asked Questions about Flights

Please browse the most frequently asked questions by our customers and you may easily find the answer to your question:
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Flight Search and Booking Tips
Q. What is “Low Fare Guarantee”?
Q. I keep getting an error message indicating that my credit card information does not match my credit card company's records.Please tell me what to do.
Q. How do I book an infant fare?
Q. How do I select my seats?
Q. What is the maximum number of travellers that I can book online in one reservation?
Q. Can I make a name change to my flights?
Q. What do I do if paper tickets are lost?
Q. Do my unused or partially used airline tickets have any value?
Q. What are the baggage restrictions for the flights I book?
Q. What documentation or types of photo identification will I need to travel?
Q. What happens to my checked baggage when I change planes?
Q. What are the restrictions for travelling with a pet?
Q. What happens when “discounted Fares“ are available for one-way flights only?
Q. What is a Prepaid Ticket Advise (PTA) and how does it work?
Q. Can I book an itinerary with a stopover?
Q. What's the difference between adult, senior and children fares?
Q. What is difference between return, single and multiple destinations?
Q. What are the different classes of service on the plane?
Q. What are the ticket terms and conditions?
Q. What documents do I need to go through airport security?
Q. Why did my flight schedule change?
Q. If I have flight reservations and the airline changes my itinerary, will CheapOair notify me?
Q. How can I get special assistance if I'm disabled or have reduced mobility?
** Enter Promo at time of check out. Promo code provides £15 or the amount of the promo code, discount for stated routes against our service fees. Use of Promo code is in addition to any applicable instant savings offers. Actual amount of discount varies based on the service fees charged. Service fee discount will be up to the amount of the service fees charged less any applicable instant savings for that transaction or the value of the promo code, whichever is less. Promo code expires on date stated and can be withdrawn without notice.